SHOPPING AT BRASTRAPS.COM
How
do I order by fax or mail?
How
much does shipping cost and how long does shipping take?
Where
can I track my order?
Can
I order from an international location?
I
am shipping my order outside of the U.S. Will I be charged additional
duties and taxes?
What
does "Out of Stock" mean?
Catalog
Request
Online only specials
How
can I place an order over the phone?
What
forms of payment do you accept online?
Security
Privacy
How do I order by fax or mail?
BY FAX: (24 HOURS A DAY).
FROM ANYWHERE IN THE WORLD
To order by fax, just make your order through the shopping bag and print
it. Then fax it to:
1 (954) 337-5977
BY MAIL:
Make your order through the shopping cart and print it. Then send it
to:
Margarita Couture
BraStraps.com Order Processing Department
1580 Sawgrass Corporate Parkway
Suite 130
Fort Lauderdale , FL 33323
How
much does shipping cost and how long does shipping take?
DOMESTIC SHIPPING SERVICES
1.
United States Postal Service (USPS)
Express
Mail: Fastest Shipping from the US Post Office.
Cost: From $14.65.
Shipping Time: Orders placed online are shipped the next business day
Monday through Friday and should arrive in one to two days. All packages
ship from our warehouse in Naperville, Illinois.
Restrictions: The US Postal Service does not move packages on Sunday.
2. UPS Domestic Services:
Prices
vary depending on destination.
-
UPS Standard Ground: Guaranteed Delivery from UPS.
Cost:
From $5.85
Shipping Time: Orders placed online are shipped the next business day
Monday through Friday and should arrive in one to five business days.
Orders placed on Saturday or Sunday will ship the next business day
and arrive in one to five business days. All packages ship from our
warehouse in Naperville, Illinois.
Restrictions: UPS does not move packages on Saturday or Sunday, so a
UPS Ground package that ships on Friday might not be delivered until
the following Friday.
The
map below shows UPS Ground delivery times from Naperville to all points
in the continental US.
-
UPS 3 Day Select: Guaranteed Three Day Delivery from UPS.
Cost: From $7.33
Shipping Time: Orders placed online are shipped the next business day
Monday through Friday and arrive in three business days. Orders placed
on Saturday or Sunday will ship the next business day and arrive in
three business days. All packages ship from our warehouse in Naperville,
Illinois.
Restrictions: UPS does not ship packages on Saturday or Sunday, so any
order that's placed on Friday after the shipping cutoff will not ship
until Monday.
-
UPS 2 Day Air: Guaranteed Two Day Delivery from UPS.
Cost: From $10.07
Shipping Time: Orders placed online are shipped the next business day
Monday through Friday and arrive in two business days. All packages
ship from our warehouse in Naperville, Illinois.
Restrictions: UPS does not move packages on Saturday or Sunday, so a
2nd Day Air package that ships on Friday will not be delivered until
Tuesday.
-
UPS Next Day Air Saver: Guaranteed Next Afternoon Delivery from UPS.
Cost: From $15.93
Shipping Time: Orders placed online are shipped the next business day
Monday through Friday and arrive the next business day in the afternoon.
Orders placed on Saturday or Sunday will ship the next business day
and arrive the next business day following (in the afternoon). All packages
ship from our warehouse in Naperville, Illinois.
Restrictions: UPS does not move packages on Saturday or Sunday, so a
Next Day Air package that ships on Friday will not be delivered until
Monday.
-
UPS Next Day Air: Guaranteed Next Day Delivery from UPS.
Cost: From $18.04
Shipping Cost: Orders placed online are shipped the next business day
Monday through Friday and arrive the next business day. Orders placed
on Saturday or Sunday will ship the next business day and arrive the
next business day following. All packages ship from our warehouse in
Naperville, Illinois.
Restrictions: UPS does not move packages on Saturday or Sunday, so a
Next Day Air package that ships on Friday will not be delivered until
Monday.
2.
INTERNATIONAL SHIPPING SERVICES
-
Global Express Mail: Fastest International Shipping from the US Post
Office
Cost: From USD $16.50
Shipping Time: Orders placed before 11:30 PM EST, Monday through Friday
will ship that day and should arrive in two to four days. Orders placed
after 11:30 PM EST, Monday through Friday, or on Saturday or Sunday
will ship the next business day and should arrive in two to four days.
All packages ship from our warehouse in Naperville, Illinois.
Restrictions: The US Postal Service does not move packages on Sunday.
-
UPS WorldWide Express: International Delivery from UPS
Cost: From USD $24.25
Shipping Time: Orders placed before 3:30 PM EST, Monday through Friday
will ship that day and should arrive in one to three business days.
Orders placed after 3:30 PM EST, Monday through Friday, or on Saturday
or Sunday will ship the next business day and should arrive in one to
three business days.
All packages ship from our warehouse in Naperville, Illinois.
Restrictions: UPS does not move packages on Saturday or Sunday, so a
WorldWide Express package that ships on Friday will not be delivered
until Monday at the earliest.
Where
can I track my order?
To check the status of your online order, just click on the Order Status
link at the top of every page, or click on the following link http://www.brastraps.com/checkorder.htm.
Tracking information may not be available for the first 24 to 48 hours
after you receive your shipping confirmation email. If 48 hours have
passed and you're still unable to track your order, please email us
at help@brastraps.com
Can
I order from an international location?
International shipping services from the Postal
Service and UPS are offered. Costs vary depending on the destination.
For further information on the services offered please click in the
following link: http://www.brastraps.com/helporderstatus.htm
I
am shipping my order outside of the U.S. Will I be charged additional
duties and taxes?
Shipping
to Canada: Your order may be subject to import duties and taxes, which
are levied once your package reaches your country. Duties are determined
as a percentage of the price quoted in our site and differ for each
item purchased. Goods and Services Tax (GST) Provincial Sales Tax (PST),
and Harmonized Sales Tax (HST) are a percentage of the subtotal of the
value of the merchandise purchased and the duties on that merchandise
as required by Canadian law. The GST, PST, and/or HST rate is determined
by the province to which the merchandise is shipped. All duties and
taxes collected are forwarded to the proper Canadian authorities.
Shipping Outside the U.S. & Canada: Your order may be subject to
import duties and taxes, which are levied once your package reaches
your country. BraStraps.com does not collect duties and taxes and cannot
predict what your particular charges may be. If you do incur these additional
charges, they must be rendered in order for your package to clear customs.
For more information regarding your country's custom policies, please
contact your local ustoms office.
If
you wish to pay by check or money order, you may use a currency converter
on the web like http://www.canada.com/ or http://www.customhouse.com/
to estimate your order total in your own currency. Remember taxes and
duties are your responsibility. Please allow 6-8 days to ship to Europe;
7-10 days to Japan; and 10-15 to Canada and days to the rest of Asia
and the world. USPS offers express delivery to international addresses.
What does "Out of Stock" mean?
When you add an item to your cart and a message is displayed that the
item is Out of Stock, and no backorder date is presented, it means that
the item is sold out and we will be unable to ship that item right away.
However, inventory is replenished every week. If there is an item you
want and it is Out of Stock, we can notify you when the item is available
again. Just send an email to help@brastraps.com
and let us know the reference of the item you with to be notified about.
Catalog request
You may download our catalog
at http://www.brastraps.com/signup.htm
Online only specials
BraStraps.com has offers and specials - some that are for online-only.
Be sure to understand the requirements for each special offer and that
you are ordering in the right place. If you see a special offer that
is for online orders only, but have to order over the phone or through
the mail for some reason, you will not receive the special offer.
How do I remove an item from my cart?
When viewing your cart you will see a "REMOVE" button next
to each item. Click "REMOVE" for whichever item you want out
of your cart. You will see your cart displayed again without that item.
How
can I place an order over the phone?
We
apologize for the inconvenience, but we don't take phone orders at this
time. You may order by fax/mailby downloading the order form at http://www.brastraps.com/shop.htm
What
forms of payment do you accept online?
We accept the following credit cards at BraStraps.com:
American Express
Discover Card
JCB
MasterCard
VISA
Security
We collect information such as name, address, email address and credit
card number only for the purpose of processing an order or communicating
with a customer about an order. All the information we collect is private.
We will not divulge this information with another party unless required
by law and to any party other than the merchant from whom we are processing
the order. We are committed to protecting the information you provide.
Privacy
Click here to see our Privacy
Policy.
