Tracking FAQ
We work diligently to ensure timely delivery. Our estimates are calculated as Total Delivery Time = Handling Time + Shipping Time (Mon–Fri).
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U.S. Orders: Delivery varies by product. Apparel typically takes 4–10 business days, while items like Bedding or Hawaiian Shirts may take 11–20 business days.
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International Orders: Expect a total of 14–20 business days (6–8 days handling + 8–12 days shipping).
Tracking details will be sent to your email once the order ships. Please check your spam folder if the notice does not appear in your inbox.
You should see tracking events within 48-96 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking events only show up once the shipment was handed over to the local facility.
Note: Some carriers take a longer time for the next information to appear. (Might apply for t-shirts, posters, canvas or mugs orders).
We understand that it might be frustrating to not get real-time updates on your order’s current location. During peak season, it is normal if your package is shipped without tracking information, but you can be assured that your package will be delivered within our committed timeframe. This can be due to (but not limited to) weather incidents, customs clearance, or carrier backlogs.
In case your order is stuck for 10-15 days, please email us via: Contact Us ,so that the problem can be sorted out as quickly as possible.
